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“Surely there comes a time when counting the cost and paying the price aren't things to think about any more. All that matters is value - the ultimate value of what one does." – James Hilton
Money is perhaps one of the most important subjects that needs to be discussed right up front. Of course you want to know what it is going to cost you to have me on your team.
In business, everyone should be paid for what they do and what value they bring to a project. I charge what I need to stay in business, pay my bills and put some money aside. I can't or won't work with anyone who thinks that isn't a good idea. After all, I need to stay in business so that the next time you need me for something, I'll be here. Anyone can discount and get work, but it is an unsustainable game. It is simply unhealthy for them and for you.
I do set up retainers for clients who prefer them, but most of my work is done on a project-by-project basis. Typically a client will contact me with something they need done, describe what they can of it and I'll do my best to flesh out whatever information is missing and provide an estimate. All work is billed on a time plus materials basis and I can usually get fairly close. I have literally thousands of projects in my wake and I can fairly judge how much time and materials something will take.
I often include a list of assumptions about the project so that the client can understand my perceptions. Often the client uses my assumptions to realize the scope of the project themselves. If any of the assumptions are incorrect they can provide a better description and get an even more accurate estimate. My estimates are usually done by my office manager and wife Lyn. She uses tried and true formulas and can be more accurate than my attempts.
These estimates are not crystal-ball perfection. Deviations from the original plan or specifications will result in changes in costs. An estimate is not a quote. Every project is custom and therefore fluctuation can be expected. The biggest boogyman is what I call "scope creep." A project starts out as something straightforward but along the way more features or requirements are added until it becomes an entirely different project. That's when one might expect an entirely different invoice.
I always try to keep the client informed that a project is increasing in scope, but it can be difficult to continually provide estimates as a project changes. Estimates take time to re-figure. If I spend time reworking estimates I add that time to the invoice. I cannot give away my time as it is my only commodity.
I will discount for agencies and other resellers. But my rates are relatively meaningless to most clients because nearly all assignments are estimated as a project. To some my numbers might seem high, but they are actually quite modest in comparision to other top professionals. If you have any doubts, please check out my testimonials below.
If you are shopping by price, you still might find me more reasonably priced than someone charging far less per hour, because I am extremely proficient at everything I do. Then again, if you are shopping solely on price alone I may not be the right candidate for your project at all.
My clients hire me for the value I bring, not because I'm inexpensive. Contact me and let's discuss it.
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We have tremendous respect for Jim's abilities and he is always prepared to deliver highly professional work. Our publication artwork done by Jim is highly creative and helps set Strem Chemicals apart in our field. Each publication is very different from the last, and needs to stand out on its own. Jim is tops at interpreting complex abstract ideas into stunning graphics. Jim's our guy.
Mike Strem, Founder, President and CEO, Strem Chemicals, Inc.
Jim's NOT your average, everyday creative type. He is a mentor and teacher. He not only practices his trade exceptionally well, he is always ready to answer the questions 'why' and 'how' with a high degree of detail that is articulated in a way that makes me feel like an expert at the end of the day. Jim's been my go-to-person since the first conversation we had more than 10 years ago. He's a true partner and has been there to help me navigate the toughest client requests. I recommend working with Jim to junior and senior-level marketers alike.
Michelle Tempesta, Marketing Director, Paytronix
I knew Jim by reputation, and knew that he would provide top notch creative work. Now having worked with him, I appreciate how much Jim works to ensure the success of every assignment. If we ask Jim for an ad, he gives us a campaign. If we ask for a direct mail piece, he gives us the piece, and suggestions for the best list. If we ask for a website, he gives us the site and the best way to evaluate the metrics. Jim consistently outperforms our expectations.
Linda Riley, Linda Riley Media Services
Jim charges a better than fair price. Certainly there may be designers who might work for less, but none can compare with the value Jim provides. ...quality across the board. He understands my business and has offered valuable insight to help make it better. Web site, product sheets, show graphics, POP and packaging ...great stuff.
Len Lamanuzzi, CEO, Polar Seafood Co.
Over the past eight years, my firm has worked in partnership with Jim Grenier to fulfill many of our clients' demand for sophisticated logos, graphic design and high-end flash animations. His work is always extremely creative, out-of-the-box and delivered on-time. Jim is very dependable and easy to work with; we highly recommend his services.
Laura Schweizer, President, Royal Web Design
From logos to labels and from Web site to onsite signage, Jim is our guy. He seems to just KNOW what we want and need and gets it done right the first time. He has the uncanny ability to zero in on a quick and simple solution. If he had a fan club I'd have to be its president.
Karen Cook, Owner, Cider Hill Farm
Jim is an exacting artist in all aspects of his life. In his free time, for fun, he made a Weissenborn-style hollowneck slide guitar out of koa wood. Most recently, he restored an award-winning 1965 gaff-rigged, 21' wooden Cape Cod catboat named "Rosebud." With Jim at the helm in his studio, he painstakingly measures twice -- cuts once, and renders beautifully handcrafted graphic arts.
Chris Velletri, President, Market Street Lists
All of us get ideas we think might work, but Jim can take those ideas, tweak them, twist them or edit them until something really good actually comes out of them. He's valuable in our brainstorm sessions. He never discourages any ideas and always finds a way to improve upon them. Very reliable, very skilled and very easy to work with.
Cathleen Alaimo, Marketing Director, ONI Division, GE Healthcare MR
Jim's "Can Do" approach on all sizes and types of projects has been invaluable to ONI. He makes himself available during the most unbelievable time crunches and repeatedly produces high quality creative materials.
Barbara J. Cross, ONI International Business Manager
I'm retired now, but my relationship with (Jim and company) over about 15 years was the best professional relationship I've ever had over my long career in marketing. I could trust them for everything including creative ideas, perfect execution, fair pricing and flexibility when I needed it.
Mead Sommers, former President, Sommers Marketing
Our organization, Journeyman Basketball is all about teaching teamwork, skills, responsibility and work ethic. All of which sum up Jim. When we needed a fitting web site Jim figured it all out, then built it. It has more features than many pro and college basketball sites and it is extremely popular with the athletes and the parents. Most importantly we can edit it ourselves, add game stats, post community announcements and more. I doubt Journeyman would be half as successful without Jim's contributions.
J P Sanborn Founder and President, Journeyman Basketball
After disasters with two other so-called Web developers, Jim approached my eCommerce problem in a fresh way, then he delivered a custom eCommerce solution exactly the way I had envisioned it. And at a reasonable cost. He was always helpful, detailed and professional.
Robert Marshall, Owner Autumnlight; Owner, Kidquest
I consider Jim to be the oracle of knowledge when it comes to anything relating to computer graphics. My "go to" resource for anything technical. Jim, through his patience and instruction, brought me to a comfortable level with computer graphics software. He designed two websites for me, which bring a stream of compliments. Then to top it off, he provided me with the confidence to explore the world of Internet commerce for my artwork.
Rob Brun, Fine Artist
Smart, resourceful and creative, three words that only begin to describe Jim Grenier. Not only is he highly skilled in print and web design, but he has also been a tremendous resource for marketing, illustration and software applications. We consider him to be the secret weapon in our agency.
Ray Shaw, President, Shaw Advertising
Jim's the real deal. I trust his judgement and his creativity. He helped my company re-brand and reposition itself. And he is a great advocate for my company and myself. Quick with ideas and quicker in getting them done. Great follow-through and he's never missed a deadline. An asset in every situation.
Peter Pellerito, CEO, Imacor, Inc.
A completely unique designer. Whether your business is big or small, your needs complex or simple, you will not find a more attentive concept and design person. In the 25 years I've worked with Jim, I've found him providing me with the same level of top-rate work as he does his much larger customers. I have sent Jim some rather crude ideas and received back polished and shining: headlines, copy and art. Jim has the ability to know what I want and need better than I do myself.
Paul Sanderson, CEO, Inventronics Incorporated
We're farmers. So we work on slim budgets. But we also need to look professional. Jim helps us balance these two things. Recently we needed a lot of exterior signage so Jim walked the site with us, made great suggestions then designed and resourced a system of signs. Traffic flow improved, customers found things more easily and crop damage was lessened. He is at once both creative and practical, right-brained and left-brained.
Glen Cook, Owner, Cider Hill Farm
You've read what some of my customers have said about working with me. Now let me show you how much I can do for you. I'm sure you'll be as wildly happy as all the others. It doesn't matter if you are a large corporation or a small start-up, you'll find me easy to work with, responsive, innovative and knowledgeable; plus I have a great sense of humor. Contact me now and let's get started
Jim Grenier dba Renegade Studios
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